Tolling Backoffice Solutions

Complete backend infrastructure for tolling operations

Comprehensive backoffice systems for transaction processing, customer management, billing automation, and revenue optimization with real-time analytics and reporting.

System Architecture

End-to-end processing pipeline

Integrated workflow from transaction capture to revenue collection with automated processing and intelligent decision-making.

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Transaction Capture

Real-time processing of tolling events from roadside systems

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Validation Engine

Automated validation and enrichment of transaction data

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Billing Process

Customer account management and automated billing

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Revenue Analytics

Real-time reporting and revenue optimization

Core Modules

Comprehensive backoffice modules

Integrated suite of modules handling all aspects of tolling operations from customer management to revenue collection.

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Transaction Processing

High-volume transaction processing engine with real-time validation, enrichment, and routing capabilities.

  • Real-time transaction processing
  • Multi-lane event correlation
  • Transaction validation and enrichment
  • Duplicate detection and handling
  • Exception management workflow
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Customer Management

Comprehensive customer relationship management with account administration and self-service capabilities.

  • Customer account management
  • Vehicle registration and tracking
  • Payment method management
  • Customer service portal
  • Communication preferences
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Billing & Collections

Automated billing system with flexible payment options, collections management, and dispute resolution.

  • Automated invoice generation
  • Multiple payment processing
  • Collections management
  • Dispute tracking and resolution
  • Payment plan administration
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Violation Management

Complete violation processing workflow from detection to resolution with automated enforcement capabilities.

  • Violation detection and classification
  • Image review and validation
  • Notice generation and mailing
  • Court integration and reporting
  • Appeal processing workflow
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Analytics & Reporting

Advanced analytics platform with real-time dashboards, predictive insights, and comprehensive reporting.

  • Real-time operational dashboards
  • Revenue and traffic analytics
  • Performance monitoring
  • Predictive modeling
  • Custom report generation
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Integration Hub

Centralized integration platform connecting external systems, DMV databases, and third-party services.

  • DMV and registration lookups
  • Payment processor integration
  • Court system connectivity
  • Third-party service APIs
  • Legacy system integration
Performance Metrics

System performance indicators

Proven performance metrics demonstrating system reliability, efficiency, and operational excellence.

50M+
Transactions/Month
High-volume processing capability
99.9%
System Uptime
Enterprise-grade reliability
<100ms
Processing Time
Real-time transaction processing
98.5%
Collection Rate
Revenue optimization
24/7
Support Coverage
Continuous monitoring
SOC 2
Security Certified
Enterprise security standards

Advanced capabilities

Cutting-edge features that differentiate our backoffice solution and drive operational excellence.

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AI-Powered Automation

Machine learning algorithms automate routine tasks, improve accuracy, and optimize operational workflows.

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Predictive Analytics

Advanced forecasting models predict traffic patterns, revenue trends, and system performance.

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Real-time Processing

Stream processing architecture enables real-time transaction processing and instant decision-making.

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Advanced Security

Multi-layered security with encryption, access controls, and comprehensive audit trails.

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Cloud-Native Architecture

Scalable, resilient cloud infrastructure with auto-scaling and disaster recovery capabilities.

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Mobile Optimization

Mobile-first design with responsive interfaces and native mobile application support.

Transform your tolling operations

Modernize your backoffice systems with our comprehensive solution designed for efficiency, reliability, and growth.